Support & guidance
Questions about working with Melbourne Art Services?
We’ve gathered answers to the most common things clients ask us about installation, timing, hardware and how we work on site. If you can’t see your question below, you’re always welcome to reach out.
Still unsure? Get in touchFAQ
Frequently asked questions
Here are some of the most common questions we’re asked about working with Melbourne Art Services. If there’s anything else you’d like to clarify, you’re always welcome to get in touch.
What areas do you service?
We primarily work across Naarm / Melbourne and the Mornington Peninsula, with regular projects in galleries, commercial spaces and private homes. For regional or interstate work, we can quote on a case-by-case basis including travel and accommodation where required.
What types of clients do you work with?
We work with galleries, museums, artist-run spaces, commercial clients, architects, designers, builders and private collectors. Whether you’re curating a major exhibition or hanging a small collection at home, we bring the same level of care and planning to each project.
What kinds of artworks can you install?
Our team handles a wide range of works including framed and unframed artworks, canvases, photography, mirrors, sculptural works, multi-part installations and some large or awkward pieces. If a work has specific structural or conservation requirements, we’ll discuss that with you during the quoting process.
Do you supply hanging systems and hardware?
Yes. We can supply professional-grade hanging systems, hooks, fixings and hardware, or work with existing systems where they’re already installed. If you’re unsure what’s needed, we can recommend suitable options as part of your quote.
Are you insured?
Melbourne Art Services carries appropriate insurances for the work we perform. We can provide certificates of currency on request for galleries, institutions, commercial sites and building managers as part of your project onboarding.
How do quotes work?
We’ll ask for key details such as the number and type of artworks, site location, ceiling and wall construction, access requirements and timing. From there we provide a clear quote outlining installation scope, hardware (if supplied) and any additional services required.
Do you have a minimum call-out?
Minimum charges may apply depending on location, duration and the type of work required. For small projects, we’ll always be upfront about the most cost-effective way to engage us so you can plan accordingly.
What do you need from us before installation day?
Clear access, parking or loading information, and any relevant building or gallery requirements (such as induction, permits or security sign-in). It’s also helpful to confirm wall types, ceiling heights and any fixed joinery or services we need to work around.
Can you work to tight timelines or outside normal hours?
Where possible, yes. Exhibition changeovers, commercial fit-outs and events often require early starts, late finishes or specific windows of access. If you let us know your constraints upfront, we can build this into the project plan and quote.
Do you offer de-installation and relocation services?
Yes. We can de-install works, prepare them for transport, and reinstall them in new locations as required. If you’re planning a program of ongoing changes, we can schedule regular visits or support you as a preferred installation partner.
How do I book Melbourne Art Services?
You can reach out via our contact form, email or phone with a brief overview of your project. From there, we’ll confirm any additional details, provide a quote and lock in dates that work for your program or timeline.

