Terms & Conditions
UPDATED JANUARY 2025
These Terms & Conditions outline the standards, responsibilities and agreements for engaging Melbourne Art Services across gallery, museum and residential environments. Each category reflects industry-specific requirements, safety considerations and best-practice installation protocol.
Gallery
Gallery Installation Terms
Download Gallery Terms (PDF)Scope of Work
- Gallery-specific installation requirements
- Safe handling procedures
- Artwork-first considerations
Responsibilities
- Use of gallery-grade hardware and load-tested systems
- Coordination with curators, registrars and opening deadlines
- Compliance with industry-standard documentation
Conditions
- All works must be delivered in ready-to-install condition
- MAS is not responsible for incomplete, damaged or non-compliant artworks
Museum
Museum Installation Terms
Download Museum Terms (PDF)Scope of Work
- Museum-grade installation standards
- Registrar coordination and conservation requirements
- Environmental and climatic considerations
Responsibilities
- Use of archival-safe systems
- Strict adherence to institutional protocols
- Collaboration with conservation teams and museum staff
Conditions
- All objects must be prepared according to museum specifications
- Any changes to installation scope must be approved by museum representatives
Residential
Residential Installation Terms
Download Residential Terms (PDF)Scope of Work
- Residential-specific handling and installation needs
- Sightline planning and layout consultation
- Consideration for unique property conditions
Responsibilities
- Protection of floors, walls and property surfaces
- Use of appropriate wall systems depending on construction type
- Clean and respectful installation within private homes
Conditions
- Clients must ensure safe, unobstructed access
- Works must be ready for installation upon arrival
- Any structural issues must be disclosed prior to installation